1. Introduction

This Privacy Policy explains how LogicalSignage collects, uses, stores, and protects information when you access our website, software platform, and related digital signage services. We are committed to ensuring that all user data is handled with a high level of care, transparency, and security in accordance with applicable data protection principles.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our services immediately.

2. Information We Collect

LogicalSignage collects both personal and non-personal information in order to deliver, maintain, and improve our services. This information may be provided directly by users when interacting with our platform, such as when filling out forms, contacting support, or configuring signage solutions.

We may collect personal details such as name, email address, company name, and project-related information. In addition, certain technical data including IP address, browser type, device information, operating system, and usage patterns may be collected automatically to help us understand system performance and user behavior.

3. How We Use Information

The information we collect is used to operate, maintain, and improve the LogicalSignage platform. This includes providing core functionality, managing user accounts, delivering content to digital displays, and ensuring smooth system performance across different environments.

We also use this data to analyze usage trends, improve system reliability, enhance user experience, and support communication between our team and users during onboarding, support, and project execution phases.

4. Data Sharing & Disclosure

LogicalSignage does not sell, rent, or trade user data to third parties. We may share limited information only when necessary to deliver services, comply with legal obligations, or work with trusted third-party providers who assist in hosting, infrastructure, or system integration.

All third-party partners are expected to follow appropriate security and confidentiality practices. However, we are not responsible for the privacy policies or practices of external services once data is processed outside our system.

5. Data Security

We implement reasonable technical and organizational security measures to protect user data from unauthorized access, misuse, alteration, or loss. These measures include controlled access systems, encryption practices, and secure operational workflows where applicable.

While we strive to protect all data, no system can be guaranteed to be completely secure. Users acknowledge that they share information at their own discretion and understand the inherent risks of digital systems.

6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance functionality, analyze traffic, and improve user experience. These technologies help us understand how users interact with our platform and allow us to optimize content and performance.

Users may choose to disable cookies through their browser settings. However, doing so may affect certain features or limit the functionality of the website.

7. Third-Party Services

LogicalSignage may integrate third-party services such as analytics platforms, cloud hosting providers, content delivery networks, APIs, and other external tools to support the functionality, performance, monitoring, and scalability of the platform. These third-party services may independently collect, process, and store certain types of data in accordance with their own privacy policies, operational frameworks, and security standards, which may differ from ours.

We strongly encourage users to carefully review the privacy policies and terms of any third-party services they interact with through our platform. While we carefully select reliable and reputable providers, LogicalSignage does not have direct control over how external services manage, store, or protect user data once it is transmitted outside our systems, and therefore cannot be held responsible for their independent practices.

8. Data Retention

We retain user data only for as long as it is reasonably necessary to fulfill the purposes described in this Privacy Policy, including service delivery, account management, system optimization, operational monitoring, troubleshooting, and compliance with applicable legal, regulatory, and contractual obligations. The retention period may vary depending on the type of data, nature of services used, and specific legal requirements that apply in different jurisdictions.

Once the data is no longer required for its original purpose or for legal compliance, we take appropriate technical and administrative steps to securely delete, anonymize, or irreversibly remove such information from our systems to reduce the risk of unauthorized access, misuse, or unintended exposure in the future.

9. User Rights

Users have the right to request access to the personal data we hold about them, as well as the right to request corrections, updates, or deletion of inaccurate, outdated, or unnecessary information, subject to applicable legal, regulatory, and contractual limitations that may apply to data processing obligations. These rights are provided to ensure transparency, accountability, and user control over personal information.

All such requests can be submitted through our official communication channels, and we will take reasonable steps to verify the identity of the requester before processing any changes. Once verified, we will respond within a reasonable timeframe and make commercially reasonable efforts to fulfill such requests in accordance with applicable data protection laws and internal operational policies.

10. Children’s Privacy

LogicalSignage does not knowingly collect, request, or process personal information from individuals under the age of 13. Our services are designed and intended for use by businesses, organizations, and professional users who are legally permitted to engage in digital service agreements and platform usage.

If we become aware that personal data from a minor has been inadvertently collected through our systems, we will take immediate and appropriate steps to investigate the issue and permanently delete such information from our records in accordance with applicable child data protection laws and privacy compliance standards.

11. Changes to This Policy

This Privacy Policy may be updated, modified, or revised periodically to reflect changes in our services, technology infrastructure, operational processes, or applicable legal and regulatory requirements. Such updates may also be made to improve clarity, transparency, or the overall structure of how we communicate our data handling practices to users.

Whenever changes are made, the updated version will be published on this page with a revised “Last Updated” date. Continued use of our website or services after any modifications are posted will be considered as acknowledgment and acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions regarding this Privacy Policy or how your data is handled, you may contact us at:

Email: mail@logicalsignage.com